The shipping and chip crisis has been in the news for months now. With all of the hype about it, customers are wondering how it will affect their orders. We have all the details right here!
Here is a quick summary of both of these issues.
What is the Chip Crisis?
The semiconductor (“chip”) crisis is borne from a severe undersupply of these parts being manufactured with Covid-19 shutdowns in 2020 primarily to blame, although there were supply issues showing in the industry even prior to the pandemic. Semiconductors are used in a vast array of electronics, from your laptop to the “internet of things” (IoT) devices. They are used widely in most of the products we sell on the Triton Store. What this means is our suppliers are unable to manufacture the number of products they need to supply their customers. Less stock being produced with the same or increased demand is the definition of a supply shortage!
What is the Shipping Crisis?
Due to the Covid-19 pandemic the vast network of ports, container vessels and trucking companies that moves goods around the world is badly tangled, and the cost of shipping is skyrocketing. For most products that are sold on Triton Store, it simply means that the manufacturers are having trouble getting the goods to Australia, and the price of shipping them here is significantly more expensive. As a consequence suppliers are raising prices to offset this and things are taking much longer to get here.
What is Triton Doing About It?
Where possible we are strongly encouraging our customers to forward purchase for at least 6 months and ideally 12 months. Most weeks we are getting urgent calls from customers for little things like spare parts for printers, printheads etc. that in the “old days” you could get very quickly. Entire operations are grinding to a halt in some circumstances as they don’t have the spare parts or printheads to run their operation!
We can help you make a plan to avoid this situation!
Here to Help - Your Customer Solutions Consultant
We are setting up many meetings with customers to help create a strategy for their purchasing with our Customer Solutions Consultants. We are helping them to plan for the future and ensure that they have a sufficient supply of critical items.
There are many problems in the industry right now, but with experienced gained with nearly 40 years of operation, we have many answers to help your business get through this period.
Get in touch with your Customer Solutions Consultant today for a free consultation by filling in this form.
1300 558 438
0419 797 004